AI Automation & Agents

Good candidates are product descriptions and attributes, categorising and tagging, replying to common enquiries, pulling data out of forms and documents, and summarising reports. We start with one task and prove it works before going further.

It's AI assistants that search, compare and sometimes buy on a shopper's behalf. Most of the buying features are US-only for now, but the groundwork, like clean product data, feeds and structured data, helps you today. Our guide to agentic commerce for UK shops covers it in detail.

It depends on the job. We work with OpenAI, Anthropic, Google and others, and build so you can switch between them. For sensitive data, local models running on your own hardware are an option.

We only send the data a task needs, and we log what was sent and to which provider. For personal or confidential data, we'll talk through UK GDPR, data processing terms and whether a local model is the better choice.

That's not how we approach it. The aim is to take repetitive work off your team so they can spend more time on customers and decisions. Anything customer-facing gets a human check until you're confident in it.

There are two parts: the build, and the ongoing AI usage, which the provider bills by volume. We set spending limits and show you the running costs before you commit.