Skip to main content

Terms & Conditions

Last updated: June 2026

1. Introduction

These terms and conditions apply to all services provided by AAM Services, a UK-Based web development business working with clients across the United Kingdom.

By engaging our services, you agree to be bound by these terms. Please read them carefully.

2. Services

We provide the following web development services:

  • eCommerce development (OpenCart, WooCommerce, Magento)
  • Custom web applications (SvelteKit, Node.js)
  • API development and third-party integrations (FeathersJS)
  • Website maintenance and Care Plans
  • Technical consultation and audits

3. Quotes and Pricing

All quotes are valid for 30 days unless otherwise stated.

We reserve the right to amend quotes if:

  • The project requirements change from the original scope
  • Additional work is required beyond the initial specification
  • Third-party costs (hosting, licenses) have changed since the quote was issued

Any changes to scope will be documented and agreed with you before proceeding.

4. Project Process

Our development process typically includes discovery, design, development, testing, and launch phases. Specific milestones and deliverables will be outlined in your project proposal.

We work collaboratively and require timely feedback at key stages. Delays in providing feedback or content may affect project timelines.

5. Payment

Payment terms vary by project size:

  • Projects under £2,000: 50% deposit, 50% on completion
  • Projects £2,000-£10,000: 40% deposit, 40% midway, 20% on completion
  • Projects over £10,000: Custom milestone-based payments
  • Care Plans: Monthly in advance by Direct Debit or bank transfer

Invoices are payable within 14 days unless otherwise agreed. We accept bank transfer and major credit/debit cards.

6. Intellectual Property

Upon full payment, you own the custom code and design work created specifically for your project.

Pre-existing code, open-source libraries, third-party plugins, and general development frameworks remain the property of their respective owners or licensors.

7. Warranty and Support

We provide a 30-day warranty period following project launch. During this time, we will fix any bugs or issues resulting from our work at no additional charge.

The warranty does not cover:

  • Issues caused by third-party updates, hosting changes, or client modifications
  • New feature requests or scope additions
  • Issues arising from third-party services or APIs

Following the warranty period, ongoing support is available through our Care Plans or at our standard hourly rate.

8. Limitation of Liability

While we make every effort to deliver reliable, secure solutions, our liability for any claim arising from our services is limited to the total fees paid by you for the specific project in question.

We are not liable for any indirect, consequential, or economic loss, including loss of profits, data, or business opportunities.

9. Cancellation and Termination

Either party may terminate a project with written notice. In the event of cancellation:

  • You will be invoiced for all work completed up to the date of cancellation
  • Any deposits paid are non-refundable unless we have failed to deliver agreed milestones
  • Completed deliverables will be handed over upon payment of outstanding invoices

10. Governing Law

These terms and conditions are governed by Scots law. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

11. Contact

If you have questions about these terms, please contact us at [email protected].