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How We Work

A clear process, fixed quotes and no surprises

You speak directly with the people building your site or app. Discovery call, fixed quote, design, build, launch, then a care plan if you want ongoing support. Prices on the site are a rough guide only. Your fixed quote may be lower or higher once we have talked through the details.

Direct contact with the build team
Fixed quotes, no VAT
1 to 3 months support after launch
Care plans from £49 a month
The Steps

From first call to care plan

A simple path that keeps you informed. No account managers. No jargon for its own sake.

1

Discovery call

We talk through your business, goals, current setup and any deadlines. You get direct access to the people designing and building your project, so you always know who is doing the work.

Deliverables:
  • Initial call
  • Notes on goals, constraints and success measures
  • Honest view on fit and rough timescale
2

Fixed quote

You receive a clear scope, timeline and a fixed price. Site prices are a rough guide only. Your quote may come in lower or higher once the detail is agreed. Quotes are fixed, with no VAT.

Deliverables:
  • Written scope and milestones
  • Fixed price quote (no VAT)
  • Assumptions and what is out of scope
3

Design

We agree structure, key screens and content needs before heavy build starts. You see proposals early so feedback is cheap to act on.

Deliverables:
  • Page or screen outline
  • Design direction for review
  • Signed-off direction before build
4

Build

Development on a staging site you can click through. Regular updates, clean code, and changes folded in while they are still easy.

Deliverables:
  • Staging URL for review
  • Progress updates as milestones land
  • Feedback rounds within the agreed scope
5

Launch

Testing, go-live and handover. You get the access, basics and documentation needed to run day to day. Support is included for 1 to 3 months after launch, depending on the project.

Deliverables:
  • Production launch
  • Handover notes and access
  • 1 to 3 months post-launch support
6

Care plan

When launch support ends, optional care plans keep security, backups and small changes ticking over. Plans start from £49 a month.

Deliverables:
  • Care plan options from £49 a month
  • Security updates and monitoring as agreed
  • A clear route for new work when you need it
Common Questions

Practical answers before you enquire

Straight answers about how projects run with AAM Services.

Who will I work with?

You work directly with the AAM Services team who design, build and support your project. You are not passed between account managers.

Are the prices on the website final?

No. Starting prices and package figures are a rough guide only. Your fixed quote may be lower or higher once we have talked through the details, scope and timeline.

Do you charge VAT?

No. Quotes are fixed and there is no VAT on top.

How quickly will you reply?

Usually within a working day or two, and we will always tell you upfront if things are busy.

What support do I get after launch?

Projects include 1 to 3 months of support after launch, depending on what we agreed. After that you can move onto a care plan from £49 a month, or request work as one-off tasks.

How long does a typical project take?

Smaller sites often land in a few weeks. Larger eCommerce builds, apps and custom platforms usually take longer and are set out clearly in the quote before work starts.

Ready to talk through your project?

Book a discovery call or send a few details. You will get a straight answer on fit, timescale and a fixed quote. Site prices stay a rough guide until then.