
Care Plans
Your website needs ongoing attention to stay secure, fast, and effective. Our care plans give you peace of mind and priority access to support.
Essential
Basic maintenance to keep your site secure and running.
Security updates Weekly backups Uptime monitoring Monthly health check Email support
Professional
Active maintenance plus content updates and optimisation.
Everything in Essential Daily backups 2 hours content updates/month Performance monitoring Priority email support Quarterly review call
Priority
Full support for business-critical platforms.
Everything in Professional 5 hours dev time/month 24-hour response SLA Phone support Monthly review call Proactive improvements
Why You Need a Care Plan
Security & Updates
Software vulnerabilities are discovered regularly. We keep your CMS, plugins, and dependencies updated to protect against threats.
Backups & Disaster Recovery
Regular off-site backups ensure your data is safe. If anything goes wrong, we can restore your site quickly with minimal downtime.
Performance Monitoring
We continuously monitor your site's speed and uptime, fixing issues before they impact your visitors or search engine rankings.
Dedicated Support
Need content updated, a new feature added, or technical advice? Our team is just an email away with guaranteed response times.
Custom Maintenance Requirements?
Have complex infrastructure, multiple sites, or custom SLA requirements? We can create a tailored care plan for your business.
Discuss Custom Requirements